Terms & Conditions

Our prices do not include VAT at the standard rate (20%) which will be added at the checkout.

We require the full amount to be paid in advance via our online service or via account.

To set up an account please call us on +44 (0)1420 511539 and we can run through account options with you.

We will always aim to dispatch your order as per your selected delivery option and from receipt of your order. We shall not be liable in any way for losses, damages or expenses (whether direct, indirect or consequential) suffered by you due to delay or any failure to deliver the order to the place and by the date stated by you.

Any order damaged in transit must be reported immediately by signing the delivery note "Damaged on arrival" and returning it to us within 5 working days; any damaged goods must be retained by you for inspection. If the delivery note is signed without the comment “Damaged on arrival” we cannot be held responsible for damages in transit.

You will need to inspect your order immediately on delivery and if there are shortages or any problems at all with the order, you need to notify us within 24hrs after the time of delivery.

We have a variety of shipping charge that covers most UK Mainland addresses. Some addresses in the Scotland, Northern Ireland and the Islands will incur surcharges. We will contact you to discuss this before making any further charges.

International shipping charges will be discussed on a case by case basis during the order process.

printMAX is in no way responsible for any delays in shipping including local delivery errors. We will make every effort to rectify the situation where feasible.

printMAX is not responsible for 3rd party shipping errors or damaged shipments.

Order Cancellations
printMAX will be happy to help you in cancelling your order, although cancellation charges may apply depending on the stage of the order. printMAX reserves the right to cancel any order and will give full refunds as appropriate.

The Customer shall indemnify printMAX against any claims brought against the company alleging that any goods supplied by us infringes a patent, copyright or trade secret or other similar right of a third party.