“Initially, we enquired about one of the used Roland machines. We were so satisfied with the initial customer service we received that we left Aberdeen for a 1,200-mile round trip to get our first large-format printer from printMAX!

We were welcomed by Neil and Michael like we were already family, and had a great time getting to know each other over dinner. They are really nice people, as well as the whole team at the office.

The next day, we received training on how to use our machine from Simon, a true Roland pro! We learned how to use our machine for various purposes, and then the PrintMax team helped us securely load it into our van.

The machine itself was fully serviced by a Roland engineer before we bought it, immaculately clean and fully warrantied by printMAX for peace of mind.

I just want to say that I have received the most excellent customer service from everyone at PrintMax, not just on the day we went to buy our printer. Every time I call, they pick up the phone instantly and deal with all queries and orders quickly.

printMAX does truly exceed expectations as their motto states. I feel that the level of customer service we have received is unmatched.”

“printMAX were brilliant from sales through to installation and training. Communication is excellent, they kept me informed throughout, and they were very accommodating. Thank you.”

“Another great journey with printMAX, their honesty and guidance, so we are getting the very best from our investment, is a rarity in the industry. The aftercare and support are second to none, and I can not recommend the printMAX team enough.”

“This is my second Mimaki from printMAX, and I have found them to be a pleasure to deal with and very professional. The CJV itself is a very good machine and does all I need it to do.“

“I visited an open day, which was a fantastic opportunity for me to get hands-on with the UV Printers. My company isn’t as big as some, and the investment in such a piece of (albeit awesome) machinery is treated as a purchase. The open day was what sold me.

The purchase process was smooth, easy to deal with, and I am really happy with the printer we purchased.

Finally, the installation was flawless, the training was measured and paced correctly for me to learn, utilise and retain the skills needed.”

“Lovely company to deal with, ran through all options of machinery, buying and booking installation very easy and pleasant, the installation date went fab, installer was fab and very helpful with new information on all our machines, overall every dealing we had with printMAX through the process of looking, buying and installing was great, highly recommend. 5 star service.”

“Competitive pricing, knowledgeable staff who have first-hand experience and customer service second to none.

I have purchased my 2nd machine through printMAX and have never enjoyed a customer experience like this anywhere else. Staff don’t just go that extra mile; they go way beyond it.

Definitely recommend Printmax.

Thanks Neil, Billy, Simon and Vicky.”

“printMAX has been an incredible partner throughout the entire lifespan of our business. The team on the end of the phones, Billy, Katie, and Caitriona, consistently go above and beyond to assist us with anything we need. Their friendly and professional support is always a highlight, making every interaction smooth and stress-free.

Over the years, we’ve upgraded all nine of our machines with printMAX, including the most recent addition of two Roland LG-640s last month. Mike and Neil helped us get a cracking deal which we couldn’t refuse. Simon’s in-depth knowledge of the machines is unmatched, ensuring installations are seamless and enabling us to start printing immediately!

We have always been 110% satisfied with printMAX, from their expertise to their exceptional customer service. The long-term partnership we’ve built is invaluable, and we wouldn’t dream of going anywhere else for our printers and consumables. Highly recommended!”

“We recently purchased a BN2-20A from printMAX. They provided us with a very competitive quote, supported by excellent service and training. That is why they are a trusted supplier.”

“Great supplier. We bought a Roland VG3-640 wide-format printer, a Roland GR2-640 cutter, a Vivid Easymount EM-A 1600SH Laminator, and 2 Vivid mounting tables from printMAX for our vehicle livery and graphics department. The whole experience, from initial contact, fact-finding, product comparisons, visits to Roland with printMAX, visits to our site to assess best-fit solutions, through to ordering, delivery, and installation, was seamless. Neil gave us an excellent experience during the stages leading up to placing the order, always on hand to answer questions and always helpful and polite. After placing the order, we received regular updates from Charlotte on the status of the equipment’s delivery and installation. Once delivered, Simon was on hand to oversee the installation (which involved forking through a first-floor window!), and delivered 2 days of excellent training to bring us up to speed on the new machines. A fantastic experience from start to finish, highly recommend.”

“I recently purchased a Roland VG3-640 printer from printMAX, and I couldn’t be more satisfied with the entire experience. From the initial enquiry to delivery, the team was incredibly professional, knowledgeable, and attentive.

The Roland VG3-640 is a top-tier machine, and the product quality matched the excellent service I received.

I would highly recommend printMAX to anyone looking for high-quality equipment and exceptional customer service.”

“Fantastic service, great knowledge. Over the years, we at TC5Design have bought 6 Roland print machines from printMAX: a large Roland flatbed, a Roland laser, and a Roland MO. Fantastic service and aftercare. They exceed expectations. Five stars.”